Shipping and Return

SHIPMENT

Packages are generally dispatched within 2 days after receipt of payment and are shipped via air freight courier so the package will be delivered to you within 3 – 5 days from dispatch. You will also receive an email containing the parcel’s tracking number.

Shipping fees include handling and packing fees as well as postage costs.

The shipping fee depends on the quantity ordered and the destination address. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

RETURN

Does HOME OF PURE CHEMICALS offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different dose or gram or for an item in your Cart.

When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Damaged Shipments.
Please inspect your shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Right Price Chemicals reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.